Billing and Insurance

Billing, payment and insurance
As a courtesy to our patients, we will bill all surgical procedures to your insurance carrier. You may be responsible, prior to surgery, for any co-payments and deductible amounts or any non-covered services. Any balance not covered by insurance is the patient's responsibility.

Our patient account representatives are available to meet with you prior to scheduling surgery to discuss charges and insurance coverage, as well as to answer any questions you have about billing procedures. The patient account representatives can be reached at 734-936-9449.

HMO patients
A written referral from your primary care physician authorizing surgery must be provided to your Kellogg ophthalmologist prior to surgery.

No insurance
In the event that you do not have insurance coverage, a patient account representative will meet with you prior to surgery to discuss payment arrangements.

Cosmetic surgery
If you are having cosmetic surgery, full payment is expected prior to surgery. A patient account representative will meet with you to discuss fees.

Questions about your bill (after surgery)
If you have questions regarding your bill after services are rendered, please contact the following UM Health System customer service representatives. For physician's charges, please call 1-800-914-8561 (or 734-647-5225 if local). For facility charges, such as operating room, room charges and laboratory fees, please call 1-800-992-9475 (or 734-936-6939 if local).